We want you to love your womolighting purchase! If you are not satisfied, you may return your item within 30 natural days of receipt for a refund or exchange. The item must be in its original condition and packaging. Please note that shipping fees are non-refundable.
To initiate a return, contact our customer service team at Our Email: contact@womolighting.co.uk. for instructions.
Please refer to our Refund policy for details.

Yes, you can cancel or modify your order within 24 hours of placing it. Please contact our customer service team at by email:contact@womolighting.co.uk as soon as possible. After 24 hours, your order may already be processed, and changes may not be possible.  

We accept the following payment methods for your convenience:
1. Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
2. PayPal
3. Apple Pay
4. Google Pay

To check your order status, please visit https://womolighting.co.uk/apps/17TRACK or click 'Track Your Order' at the bottom of any page. Enter your email and order number (e.g., #4150) to view the latest updates.

We want to sort out any issues with wrong/defective/stained items straightaway. As soon as you discover a wrong/defective/stained item, please contact our Customer Care Team with: 1) The order number 2) The item's name or SKU number or pictures 3) A description of the problems and some clear pictures We'll get back to you as soon as we can.